Terms and Conditions for Anna's Dream Cakes

Introduction

Welcome to Anna's Dream Cakes! We are delighted to serve you with the finest cakes to make your special occasions memorable. Before you place your order, we kindly ask you to review our terms and conditions to ensure a smooth transaction and satisfactory service.

Order Placement and Payment

All orders must be placed at least 24 hours in advance. We accept various payment methods including credit cards and PayPal. Upon confirming your order, a non-refundable deposit will be required to secure your reservation. The balance must be paid on or before the scheduled pickup or delivery date.

Order Changes and Cancellations

Changes to existing orders can be made up to 24 hours before the scheduled date. We strive to accommodate your requests wherever possible. However, cancellations after this period will result in the forfeiture of your deposit. For any questions regarding your order, please do not hesitate to reach out to our customer service team.Terms and Conditions

SMS Terms and Conditions

1- SMS Consent Communication:

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Anna's Dream Cakes, you may receive messages related to the following :

• Dear (Customer name), thank you very much for contacting us regarding to your request for your cakes. Could you please send us some specific requirements for your order?

• Dear (customer name), we confirmed that we received your order. Your order will be process by our team, and we will notify you when the order is ready to pick up. Thank you very much for placing order with us.

• Dear (customer name) your order at Anna's Dream Cakes is ready to pick up, please stop by our store at 2679 Highway K, O Fallon, MO 63368 at our business hours: Tuesday to Friday 9am-6pm, Saturday 9am to 4pm. Thank you very much and we are looking forward to see you soon.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per order.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Anna's Dream Cakes in the following ways:

• By submitting an online form and choose "No I dont want to receive any SMS messages" or

• By email us at annasdreamcakes2679@gmail.com

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert contact phone number)

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary